Baylor Scott & White Health today introduced QLess, an online queue management program based out of Pasadena, Calif., to Scott & White Today Care – College Station. The walk-in clinic, located within Scott & White Clinic – University Drive, provides same-day acute care for minor emergencies and illnesses.
QLess allows patients to reserve a spot in line virtually at the walk-in clinic and wait from any location. Once patients enter their name and phone number, they have the capability to utilize text messages for current wait times, receive a reminder of when to arrive and request additional time in line, if needed.
"Making health care convenient is critical for us and this is one way we're continuing to innovate Baylor Scott & White's integrated and unique model of care," said Nick Reddy, chief digital officer, Baylor Scott & White Health.
Scott & White Today Care – College Station is the first Baylor Scott & White location that will have QLess.
"We're excited to provide this convenient technology to Scott & White Today Care Clinic – College Station," said Jason Jennings, president, College Station Region.
Patients of Scott & White Today Care – College Station can utilize QLess via text at 979-200-2286 and call-in at 979-888-9234, or by visiting TodayCare.SW.org.
For more information on QLess, visit: QLess.com.
For more information on Baylor Scott & White in Bryan-College Station, visit: BSWHealth.com.
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About Baylor Scott & White Health
As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,200 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com